Disclosure and Updates
Material information in relation to the Atrium Evolution Series – Diversified Fund, Atrium Enhanced Fixed Income Fund, and Atrium Alternatives Fund will be posted on the webpage as soon as practicable after Atrium becomes aware of it.
Buy Sell Spreads notification – Atrium Evolution Series
Buy Sell Spreads notification – Atrium Enhanced Fixed Income Fund
New external dispute resolution scheme
Notice to members of Atrium Enhanced Fixed Income Fund – Change of scheme auditor
Notice to members of Atrium Alternatives Fund – Change of scheme auditor
Notice of modification to fund constitution
Notice of proposed modification to fund constitution
Continuous Disclosure Notice – Notice confirming change of responsible entity
Continuous Disclosure Notice – Change of responsible entity, unit applications and redemptions, PDS
ENQUIRIES AND COMPLAINTS
The Responsible Entity has established procedures for dealing with complaints. If an investor has a complaint, they can contact the Responsible Entity and/or the Investment Manager during business hours, using contact details provided in the PDS.
We will endeavour to resolve your complaint fairly and as quickly as we can. We will respond to your complaint within the maximum response timeframe of 30 days. If we are unable to respond within the maximum response time because we have not had a reasonable opportunity to do so, we will write to you to let you know of the delay.
All investors (regardless of whether you hold Units in the Fund directly or hold Units indirectly via a Platform) can access the Responsible Entity’s complaints procedures outlined above. If investing via a Platform and your complaint concerns the operation of the Platform then you should contact the Platform operator directly.
If an investor is not satisfied with the final complaint outcome proposed, any aspect of the complaints handling process or a delay in responding by the maximum response time, the Australian Financial Complaints Authority (AFCA) may be able to assist. AFCA operates the external complaints resolution scheme of which the Responsible Entity is a member. If you seek assistance from AFCA, their services are provided at no cost to you.
You can contact AFCA on 1800 931 678, or by writing to: